Faculty

Name: Ms. Pallavi Ghosh 

 

Designation: Assistant Professor

 

 

Introduction

Pallavi is an enthusiastic trainer,who strongly believes in changing lives of trainees by training. She brings along with her more than 12 years experience, of which 4 years are soft skills & language training.

She is passionate about training & interacting with people and that’s what makes her build the best rapport and impart the skills better.

 

Her skill-sets are in delivery of training modules as:

• Telephone Etiquette

• Time Management

• Stress Management

• Conflict Management

• Attitude & Confidence Building

• Team Building

• Leadership Skills

• Interpersonal Skills

• Selling skills

• Customer Service

• Business Writing skills

• Communication Skills

• Language Training

• Voice & Accent

• Hero Mindmine

• Airtel

• Wipro

• Timesgroup

• IBM

• Xanxa

• Wipro technologies

• Wipro Infotech

• Airtel

• Mphasis

• Sodexho

• Khaitan

• Vijaya bank

• Standard Chartered Bank

• Bombay Dying

• Pantaloons

Publications & Presentations

Research Paper titled “Role of Multimedia Language Lab and Soft Skills in Employability”presented at National Conference on “Development of Effective Communication Skills for Technocrats” at Bhopal, March 2010

Presented Paper titled “Role of Soft Skills and Personality Development in Managerial Training” in absentia at AIMS International Conference on Value-based Management, August 2010

Presented a paper on "Behavioral Skills for Sustainable Employability, Success and Happiness" in the Eighth AIMS International Conference on Management, January 1 - 4, 2011 at IIM, Ahmedabad.

 

Contact Details

Cabin No. 47

Extn No. 720 

Email: pallavi.ghosh@iilm.edu