Name: Ms. Pallavi Ghosh
Designation: Assistant Professor
Introduction
Pallavi is an enthusiastic trainer,who strongly believes in changing lives of trainees by training. She brings along with her more than 12 years experience, of which 4 years are soft skills & language training.
She is passionate about training & interacting with people and that’s what makes her build the best rapport and impart the skills better.
Her skill-sets are in delivery of training modules as:
Telephone Etiquette
Time Management
Stress Management
Conflict Management
Attitude & Confidence Building
Team Building
Leadership Skills
Interpersonal Skills
Selling skills
Customer Service
Business Writing skills
Communication Skills
Language Training
Voice & Accent
Qualifications:
M.A. English, Kolkata.
Cert. In Instructional Designing: Symbiosys, Pune
Certified Trainer for IELTS – Hero Mindmine
DIP-TD: ISTD, Delhi (Pursuing)
Companies Trained/worked:
Hero Mindmine
Airtel
Wipro
Timesgroup
IBM
Xanxa
Wipro technologies
Wipro Infotech
Airtel
Mphasis
Sodexho
Khaitan
Vijaya bank
Standard Chartered Bank
Bombay Dying
Pantaloons
Publications & Presentations
Presented a paper on "Behavioral Skills for Sustainable Employability, Success and Happiness" in the Eighth AIMS International Conference on Management, January 1 - 4, 2011 at IIM, Ahmedabad.
Contact Details
Cabin No. 47
Extn No. 720
Email: pallavi.ghosh@iilm.edu